Bystronic chooses Water Jet Sweden as its service partner in the Nordics and Baltics
(Image: To the left, Ronny Martinsson, Service Manager at Water Jet Sweden AB and to the right Kimmo Syrjäläinen, Service Manager at Bystronic Scandinavia AB.)
On June 1, Water Jet Sweden will take over service responsibility for Bystronic’s waterjet cutting customers in the Nordic and Baltic countries. A collaboration based on specialist expertise and proximity to customers.
For many years, Bystronic sold waterjet cutting machines as a complement to its laser cutting. It was a small product branch in the large product range of laser machines, press brakes, bending machines and automation. In 2018, the company decided to stop selling waterjet machines, and the same year, the last Bystronic Byjet machine was sold in Scandinavia.
Since then, Bystronic has been servicing with its own staff.
– As people change jobs, they lose skills and experience. That’s why we choose to hand over the responsibility for service to a partner who is a specialist in waterjet cutting,” says Kimmo Syrjäläinen, Service Manager at Bystronic Scandinavia AB.
Control systems may have similarities in Bystronic’s product range, but the processing techniques of laser cutting and waterjet cutting differ greatly, and specialist knowledge is important to be able to provide good service and support.
– We chose Water Jet Sweden as a service partner both because they have both the expertise and the proximity to the customers, Kimmo continues. With our different focuses, we complement each other in a good way, Kimmo sums up.
On June 1, 2024, Water Jet Sweden took over service responsibility for Bystronic’s waterjet customers, which includes service, customer support and spare parts management in all Nordic and Baltic countries.
– We have given our service technicians additional training on Bystronic’s machines and control systems and are ready to give them the same level of service as our other customers, says Ronny Martinsson, Customer Service Manager at Water Jet Sweden. They are very welcome to contact us!
Bystronic
Bystronic is one of the world’s leading technology companies in the field of sheet metal processing. The company’s registered office is in Niederönz, Switzerland. It has additional development and production facilities in Switzerland (Sulgen), Germany (Gotha), Italy (Cazzago San Martino and San Giuliano Milanese), China (Tianjin, Shanghai and Shenzhen) as well as in the USA (Hoffman Estates). In addition, it has its own sales and service organization in over 30 countries and is represented through dealers in additional countries.
Water Jet Sweden
Water Jet Sweden develops, manufactures and markets advanced solutions for waterjet cutting and provides a high-quality aftermarket offering with service and spare parts. The company strives to be the obvious first choice for customers all over the world who are looking for solutions in waterjet cutting where high quality, high technology content and high service standards are the basic elements. Today, Water Jet Sweden’s machine customers are present in more than 40 countries worldwide.
